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Web design

UX-led, conversion-focused

Website design that turns visitors into enquiries and sales

We design websites for organisations that need their site to produce enquiries, sales or completed tasks. Our designers start with your objectives and your users' behaviour, then design the structure, journeys and pages that get people to act.

  • Mobile-first design across every template
  • Journeys and page structure agreed before visual design
  • Accessibility and page speed built into design decisions
  • Search visibility protected through redesigns

Designed to sell

More than a good‑looking website

User experience (UX) and user interface (UI) design directly influence engagement, conversion and retention. A confusing journey can cost you leads, sales and loyalty.

That is why structure comes before decoration: wireframing and content hierarchy are what improve task completion and enquiry quality, not another slider.

We design the pages that do the commercial work, from category and product pages to service pages, landing pages and enquiry forms, with as much care as the homepage.

A design team reviewing printed page layouts together

Why ExtraDigital

Why choose us for web design

  • Designers who understand marketing

    Our designers work alongside SEO, PPC and conversion specialists, so page layouts support the traffic you are paying to attract.

  • Structure before decoration

    Wireframing and content hierarchy come first. That is what improves task completion and enquiry quality, not another slider.

  • Designed for the developers who build it

    Design and development sit in the same UK team, so what is designed is what gets built, at the performance level agreed.

  • Complex and international projects

    Experience designing multilingual sites and platforms with substantial content, product ranges and governance requirements.

  • Accessibility as standard

    Designs are checked against WCAG guidance so the site is usable by more people and safer from a compliance perspective.

  • ISO 9001 processes

    Documented project planning and quality assurance, which matters when procurement teams are involved.

How we work

Our design process

Discovery and wireframing happen with you, so structure is agreed before visual design begins. Design is delivered against your brand rather than replacing it, unless brand work is part of the brief.

  1. 01

    Discovery

    Objectives, audiences, competitors and the actions the site must generate.

  2. 02

    Structure

    Sitemap, navigation and content hierarchy mapped to search intent and user tasks.

  3. 03

    Wireframes

    Key templates wireframed and reviewed so layout decisions are agreed early.

  4. 04

    Visual design

    Interface design across templates, mobile-first, consistent with your brand.

  5. 05

    Conversion detail

    Forms, calls to action, trust signals and next steps designed deliberately.

  6. 06

    Handover and build support

    Our developers build from the designs, with the design team involved through to launch.

Client results

What better design did for our clients

Be Safe Direct · Fire and safety ecommerce

more revenue a month, on average
35%
more revenue a month, on average
more transactions than the year before
42%
more transactions than the year before

The old site was cluttered, had no clear user journey, a broken checkout and no mobile layout. We focused on the user journey and designed mobile-first, based on UX, best practice and analytics, while keeping their branding and colour scheme.

The Be Safe Direct website on three phones

Case studies

Serious work, measured commercially

Beach Cafe

Ecommerce / beachwear

290%

Increase in revenue

eCommerce bounce rate reduced for a fashion store

Over half of the store's visitors came from tablets and phones, so the structure and design were reworked for those devices while the branding stayed as it was.

  • Web Design
  • Ecommerce
Read the full case study for Beach Cafe

Hillman Consulting

B2B / logistics consulting

83%

Increase in total traffic year on year

A redesign for a logistics consultancy

A redesign that reflected the calibre of their clients, with clear routes to the four core areas of the business and a layout for mobile and tablet.

  • Web Design
  • B2B
Read the full case study for Hillman Consulting

Fire Design Solutions

B2B / fire engineering

68%

Increase in page views

B2B web design for a fire engineering consultancy

User and persona research, then usability-led designs for a site with a high bounce rate that wasn't making use of the firm's project case studies.

  • Web Design
  • B2B
Read the full case study for Fire Design Solutions

Farm Marketplace

Ecommerce / farm supplies marketplace

30%

Increase in page views

Farm Marketplace CS-Cart redesign

A more user-friendly design for an online marketplace where suppliers and farmers buy and sell everything from livestock medicine to tractor parts.

  • Web Design
  • CS-Cart
Read the full case study for Farm Marketplace

Good to know

Frequently asked questions

Do you use templates?

Designs are created for your business and your customer journeys. Where a platform theme is the sensible starting point for budget reasons, we will say so and explain what is gained and lost.

How involved will we be in the design process?

Closely. Discovery and wireframing happen with you, so structure is agreed before visual design begins. That avoids late, expensive changes.

Will the design work on mobile?

We design mobile-first. Layouts, navigation and forms are planned for small screens and then scaled up, rather than the other way round.

Do you consider accessibility?

Yes. Contrast, keyboard navigation, form labelling and structure are part of the design process, with WCAG standards as the reference point.

Can you redesign our site without losing search visibility?

Yes, provided the redesign is planned properly. Page structure, URL mapping and redirects are agreed during design rather than dealt with on launch day.

Still have a question?

Next step

Planning a new website or a redesign? Let's talk it through.

  • Google Premier Partner
  • Microsoft Advertising Partner
  • Since 2002 · 300+ clients