Website Privacy Policy

Who are we?

ExtraDigital Ltd is a company registered in England. At ExtraDigital, ensuring the security of our clients' data is a key priority and we remain committed to respecting your privacy. We promise to handle your data fairly and legally at all times. We offer complete transparency in the way that we collect data about you and how it is used.

This policy, which applies whether you phone us or visit us online from a desktop, laptop, tablet or mobile, explains the what, how and why of the information we collect when you visit our website. It also explains the specific ways we use and disclose that information.

The collection of personal information

Personal information from you, such as your name, email address or telephone number, which is provided via our contact forms is treated as confidential information. Your email address will never be sold to third parties or spammed.

Collecting domain information

ExtraDigital Ltd also collects domain information (for example IP address and referring URLs) as part of its analysis of the use of this site. This data enables us to become more familiar with how people visit our site, how often they visit and what parts of the site they visit most often. This information is collected automatically and requires no action on your part.

Disclosure to third parties

ExtraDigital Ltd does not pass on or sell email addresses or any other information to third parties.

Use of cookies

Some pages on this site use cookies, which are small files that the site places on your device for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating the website more user-friendly.

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Cookies cannot read data off your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may find it harder to access certain information on this site.

The cookies on this website consist of:

• Session cookies, which help with form filling and remember the information entered when navigating between pages. These are destroyed when the browser window is closed.
• Google Analytics cookies for monitoring website usage.

Full details are set out in our cookie policy.

Google Analytics

We use Google Analytics to gather standard internet log information and details of visitor patterns on our site. We do this with the end goal of improving your experience on our site, but also to help us track our performance. The information collected is only processed in a way that keeps the user anonymous.

Mailing lists

As part of the registration process for our email marketing, we collect personal information. We do this to ensure we are sending you the right communication, to keep our records up to date and to check in from time to time to make sure you are happy with the service from ExtraDigital. We take your privacy extremely seriously and we never sell lists or email addresses.

We currently use a third-party provider to create and deliver our newsletters. From this we obtain statistics on email behaviour using standard technology, which helps us monitor and improve what we send. You can unsubscribe from general mailings at any time by clicking the unsubscribe link in any email we send, or by emailing a request to info@extradigital.co.uk.

How ExtraDigital ensures privacy

We have implemented security precautions to protect against the loss, misuse or alteration of your information. When you give us personal information, we make it our priority to ensure that it is treated securely.

Your legal rights

• The right to be informed about how your data is used.
• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate personal information.
• The right to request that we delete, stop processing or stop collecting your data.
• The right to stop direct marketing messages and withdraw consent.
• The right to complain to your data protection regulator.

If you want to exercise your rights, have a complaint, or simply have questions, please contact us. You can change your marketing preferences at any time. Please send your request to info@extradigital.co.uk.

Access to your personal information

You are entitled to view, amend or delete the personal information that ExtraDigital holds. To do so, please email your request to info@extradigital.co.uk.

Keeping your information

We will hold on to your information for as long as you have an account with us, as long as is needed to provide the services to you, or for as long as is necessary to provide support-related reporting.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information even after you have closed your account or it is no longer needed to provide the services to you.

Website terms and conditions

This site is presented and operated by ExtraDigital Ltd from within the United Kingdom. ExtraDigital Ltd makes no representation that information or materials available on this site, or on other sites linked to this site, are appropriate or available for use in other locations, or accessible from locations where their contents may be illegal or prohibited. If you choose to access this site from other locations, you do so of your own initiative and are solely responsible for compliance with applicable local laws.

Restrictions on use

The content of this website contains copyrighted material (including but not limited to code, copy and media) belonging to ExtraDigital Ltd or others. You may not copy, modify, republish or distribute any of these materials for commercial use without the express written permission of ExtraDigital Ltd or the other copyright owner. Any material downloaded for reference or non-commercial use must retain any copyright notices.

Website links

This website contains links to websites operated by other parties. We do not control such websites and ExtraDigital Ltd takes no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of links to such websites does not imply any endorsement of views, statements or information contained in them.

Disclaimer of warranty

While ExtraDigital Ltd attempts to provide accurate information and materials on this site, and on any sites linked to it, all such information is provided "as is". ExtraDigital Ltd does not warrant or make any representations regarding the validity, accuracy, completeness or reliability of such information or materials, or of the results of using them.

Changes to this privacy policy

We care about your safety online and the security of the information you share. We routinely review our privacy policy to ensure it complies with the most recent regulations.

How to contact us

We always like to hear from our clients, especially if you feel we could have done better. If you have any questions or feedback about our privacy policy, would like us to stop using your data, or want to exercise any of your rights as set out above, please contact us on +44 (0)1227 68 68 98 or send your request to info@extradigital.co.uk.

Email disclaimer

Any email and attachments are intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, please notify the sender immediately and delete the email from your system. Any unauthorised use, disclosure, copying or distribution of the email or its attachments is strictly prohibited.

The security and integrity of messages cannot be guaranteed, as email transmission can be intercepted, corrupted or otherwise altered. ExtraDigital accepts no responsibility for any loss or damage arising from such occurrences. The views and opinions expressed in an email are those of the author and do not necessarily reflect those of ExtraDigital. While we take precautions to prevent the transmission of viruses and malware, we recommend that you check any attachments before opening them.